Privacy Policy 

Last updated: March 5, 2026.

Golden Gate Regional Center (“we,” “our,” or “us”) cares about your privacy. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe when you visit our website. 

1. What Information Do We Collect? 

We may collect two types of information: 

A. Information you give us: 

If you fill out a form, contact us, sign up for a newsletter, or request services, we may collect your name, email address, phone number, or other contact information. 

B. Information we collect automatically: 

When you visit our website, we may use cookies or similar tools to collect your IP address, browser type, and how you use our site (like which pages you visit). 

2. How Do We Use Your Information? 

We use your information to: 

  • Provide services you request 
  • Respond to your questions or feedback 
  •  Send you information about our programs and events (if you ask for it) 
  • Improve our website 

3. Who Sees Your Information? 

We do not sell your information to anyone. We only share your information: 

  • With our staff, if needed to help you 
  • With service providers who help run our website (like our web hosting company) 
  • If the law requires us to share it 

4. How Do We Protect Your Information? 

We do our best to keep your information safe. We use secure technology and only let trained staff access your information when needed. 

5. Cookies 

Our website may use “cookies” to help us see how people use our site. Cookies are small files saved on your computer. You can turn off cookies in your browser settings, but some parts of our site may not work as well. 

6. Links to Other Sites 

Sometimes we link to other websites or use third-party services to help provide our programs and information online. These sites are not controlled by us, and we are not responsible for their privacy practices. Please read their privacy policies if you visit them. 

Here’s a list of third-party websites that we use (this may not include every platform): 

  • WordPress 
  • Constant Contact 
  • Atlassian
  • Workable
  • California Department of Developmental Services (DDS)

7. Children’s Privacy 

We do not knowingly collect personal information from children under age 13. If you believe your child has given us information, please contact us so we can remove it. 

8. Changes to This Policy 

We may update this policy from time to time. If we make big changes, we will post a notice on our website. 

9. Contact Us 

If you have any questions about this Privacy Policy or your information, please contact us: 

Golden Gate Regional Center 
Email: info@ggrc.org 
Phone: (415) 546-9222 
Main Address: 1355 Market St #220, San Francisco, CA 94103 

SMS Terms & Conditions 

Our Commitment 

Golden Gate Regional Center is part of a network of 21 regional centers in California. We serve people with intellectual and developmental disabilities, such as intellectual disability, cerebral palsy, epilepsy, autism, and related conditions. We work in partnership with the State of California to deliver services and support. 

SMS Consent & Communication 

We will only send you text (SMS) messages if you agree to it. Your phone number will never be shared with third parties or affiliates, and we do not use your number for marketing. 

Social Workers or Service Providers may also use your phone number to communicate with you by text (SMS) message about meetings and appointments. Their systems are managed separately from Golden Gate Regional Center.

Types of SMS Messages 

We only use your phone number for the purpose you agreed to, such as: 

  • Booking appointments 
  • Messaging your service coordinator 
  • Updates about your services or communications 

You will not receive marketing texts from us. 

How to Opt Out 

You can stop getting text (SMS) messages from us at any time by contacting your Social Worker directly by phone or email.

If you receive text messages from a Service Provider, you will need to follow their instructions to opt out, since their systems are managed separately.

Message Frequency 

The number of text messages you receive depends on your needs and services. For example, you may get up to one message per month about appointments. 

Message & Data Rates 

Standard message and data rates may apply, depending on your phone plan. Check with your phone provider for details. 

How to Opt In 

To start getting SMS messages from us, you can: 

  • Ask your Service Coordinator to add you 
  • Send a text or email to your Service Coordinator using the contact information on their business card, letters, or email signature